Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
comfortable
great location
mediocre dining
lacking amenities
8.4/10
Great
Rooms
8.7
Location
8.6
Service
9.1
Dining
7.5
Guest reviews
8.4/10
based on 19 reviews
8.1
8.1/10 based on 1993 reviews
Richard
United States,
April
2024
8.6/10
My stay at the hotel was truly enjoyable. The harbour view from my room was fantastic, and the 2 double beds provided were very comfortable. The hotel offered a nice view, cozy atmosphere, and a great night's sleep. However, the price could be a bit on the higher side, but the value for the money is definitely there.
Rooms
9.0
I loved my room with the harbour view; it was fantastic and the beds were extremely comfortable.
Service
9.0
The service provided, including dry cleaning, housekeeping, and laundry, was top-notch. The staff was friendly and attentive to all my needs.
Location
9.0
The hotel is quite near to the city center, offering convenience for exploring the area. The Love River area is also close by, providing a lovely location to stroll around.
Dining
8.0
The dining experience was delightful, especially the delicious homemade cakes offered. The price for dining was reasonable, considering the quality of the food.
Facilities
8.0
The facilities at the hotel were fantastic, offering everything needed for a comfortable stay. From tours to ticket assistance, they had it all. However, the price for facilities might be a bit steep, but the overall experience was worth it.
Graham
United Kingdom,
March
2024
8.8/10
The hotel offers stunning harbor views from the rooms with comfortable beds. The service is efficient with great assistance for tours and ticketing. It is conveniently located near the Love River area and the Pier 2 art gallery. The dining experience is delightful with excellent side dishes. The facilities are top-notch.
Rooms
9.0
I had a room with a fantastic harbor view and a really comfortable bed.
Service
9.0
The service was superb with efficient tour and ticket assistance.
Location
8.0
The hotel is quite near the city center and in the port area converted to an arts venue.
Dining
8.0
The dining experience was excellent, especially the side dishes.
Facilities
10.0
The facilities provided were outstanding.
Matt
United States,
March
2024
7.8/10
I had a wonderful stay at the hotel with a fantastic harbour view from my room featuring a comfortable bed. The location was quite near the city center and in the port area, now an arts venue, which added to the charm. However, the dining experience with homemade tofu was mediocre, and the facilities lacked certain amenities.
Rooms
9.0
The room with a harbour view was fantastic and the bed was super comfortable.
Service
9.0
The service provided, including dry cleaning and housekeeping, was top-notch.
Location
8.0
The hotel's location near the city center and the Love River area was convenient and added to the overall experience.
Dining
6.0
The dining experience, especially the homemade tofu, left much to be desired.
Facilities
7.0
Although the hotel lacked certain amenities, the overall facilities were decent.
comfortable
mediocre dining
Charles
United States,
March
2024
8.8/10
I was thrilled with the fantastic harbour view from my room with a comfortable bed. However, having 2 double beds was a plus point. The hotel offers great value for money, but dining with organic vegetables was a downside.
Rooms
9.0
The harbour view from my room was fantastic, and the bed was comfortable.
Service
9.0
The service was top-notch with excellent dry cleaning, housekeeping, laundry, and tours/ticket assistance.
Location
10.0
The hotel is quite near to the city center and in the port area converted to an arts venue. It's also conveniently close to the Pier 2 art gallery, airport, and MRT train station.
Dining
7.0
The dining experience with organic vegetables was a bit lacking in variety.
Facilities
9.0
The hotel facilities were modern and well-maintained.
Philip
United Kingdom,
March
2024
8.2/10
The hotel offers amazing views of the harbor from the comfortable beds in the rooms, but some may find the price slightly high. The staff provides excellent service with convenient amenities, though the dining options are limited. The location near the city center and arts venues is a major plus.
Rooms
8.0
I stayed in a room with a fantastic harbor view and a comfortable bed. The view was breathtaking.
Service
9.0
The service here was top-notch. The staff was incredibly helpful and accommodating.
Location
9.0
The hotel is situated quite near to the city center, making it convenient for exploring. The arts venue conversion in the port area adds to its charm.
Dining
7.0
Although the dining options were limited, the fresh fish served was delightful.
Facilities
8.0
The hotel offers necessary facilities for a comfortable stay, but some may find the price not entirely budget-friendly.
Sheila
United Kingdom,
February
2024
8.0/10
The hotel offers a fantastic harbour view with comfortable double beds. The rooms are cozy and provide a nice view of the harbor, making the stay enjoyable. However, the price might not fully reflect the value for money. The service included dry cleaning, housekeeping, laundry, and tours/ticket assistance, enhancing the overall experience.
Rooms
8.0
The rooms with a harbour view and double beds were fantastic.
Service
9.0
The service, including dry cleaning, housekeeping, laundry, and tours/ticket assistance, was excellent.
Location
8.0
The hotel is quite near the city center, and the port area has been converted to an arts venue, adding charm to the location.
Dining
7.0
The dining options included some delicious meat and fish dishes.
Facilities
8.0
The facilities were well-suited for a comfortable stay.
Larry
United States,
January
2024
8.6/10
I had a wonderful stay at the hotel with a fantastic view of the harbor from my room with 2 double beds. The bed was so comfortable and the view was amazing. However, the price for the harbor view room was a bit high. The service was excellent, with convenient amenities like dry cleaning and housekeeping available. The location near the Pier 2 Arts Centre was perfect for exploring the arts scene, but it was a bit far from the city center. The dining experience was delightful with delicious appetizers, although slightly pricey. The facilities were top-notch, offering everything I needed for a relaxing stay.
Rooms
9.0
The room with a harbor view and 2 double beds was fantastic and very comfortable.
Service
9.0
The service was excellent, with convenient amenities like dry cleaning, housekeeping, laundry, and tours/ticket assistance.
Location
8.0
The hotel is located in the port area, which has been converted into an arts venue, providing a unique and artistic setting.
Dining
8.0
The dining experience was great, especially the appetizers, although slightly expensive.
Facilities
9.0
The facilities were top-notch and provided everything I needed for a comfortable stay.
Howard
United States,
December
2023
8.2/10
The hotel offers a fantastic harbour view with comfortable beds. The service is impressive, and the location is very convenient. However, the dining options are limited, and the price could be better.
Rooms
8.0
The room with a harbour view was fantastic with a nice view and comfortable bed.
Service
9.0
The service including dry cleaning, housekeeping, and laundry was top-notch.
Location
9.0
The hotel is quite near to the city center and offers a stunning view of the harbour.
Dining
7.0
The freshly baked cookies in the dining area were a nice touch.
Facilities
8.0
The hotel facilities were modern and convenient for a pleasant stay.
John
United States,
December
2023
8.8/10
I absolutely loved my stay at this hotel! The harbour view from the room was fantastic, and the bed was super comfy. The only downside was that there were no options for a room with 2 double beds, which would have been perfect for my family. The service was top-notch with excellent dry cleaning and housekeeping services. The hotel's location is superb, just a stone's throw away from the Pier 2 Arts Centre in the converted port area, making it a hub for arts and culture enthusiasts. The dining experience, especially the freshly caught fish, was divine. The facilities were great, offering everything I needed for a comfortable stay.
Rooms
8.0
The harbour view from the room was fantastic and the bed was comfortable.
Service
9.0
The service was excellent, with great dry cleaning, housekeeping, and laundry services.
Location
9.0
The hotel's location is superb, in the converted port area near the Pier 2 Arts Centre, ideal for arts and culture lovers.
Dining
9.0
The dining experience, particularly the freshly caught fish, was divine.
Facilities
9.0
The facilities were great, offering everything I needed for a comfortable stay.
Allan
United Kingdom,
December
2023
8.0/10
The hotel offers a fantastic harbour view with comfortable beds. The service was excellent with various convenient amenities. However, the location was not ideal due to the lack of nearby subway access. Having breakfast options would have improved the dining experience. The facilities provided were enjoyable and well-maintained, offering a pleasant stay overall.
Rooms
9.0
The rooms with a harbour view were fantastic, with comfortable beds.
Service
9.0
The service, including dry cleaning and housekeeping, was excellent.
Location
7.0
The hotel is quite near to the city centre, but the absence of a nearby subway is a downside.
Dining
7.0
Having more dining options, especially for breakfast, would have enhanced the experience.
Facilities
8.0
The facilities provided were well-maintained and enjoyable.
William
United States,
October
2023
9.0/10
I had an amazing stay at the hotel with a fantastic harbor view from my room. The bed was super comfortable, and the overall experience was great. The service was outstanding, with excellent dry cleaning and housekeeping services available.
Rooms
9.0
The room with a harbor view was fantastic, offering a nice view and a comfortable bed.
Service
10.0
The service provided, including dry cleaning, housekeeping, and laundry assistance, was top-notch.
Location
9.0
The hotel is located quite near the city center, making it convenient for exploring the area.
Dining
8.0
I loved the homemade local products offered, adding a unique touch to the dining experience.
Facilities
9.0
The hotel facilities were excellent, enhancing the overall stay experience.
Comfortable
Pricey
Bernard
United Kingdom,
September
2023
8.4/10
My stay at the hotel was fantastic! The room had a breathtaking harbour view and the double beds were super comfortable. The service was top-notch with great assistance from the staff. The location is perfect, near the Love River area and with easy access to nearby attractions. However, the dining options, especially for seafood, were somewhat lacking. The facilities were great, offering everything I needed for a relaxing stay.
Rooms
9.0
The room with the harbour view was fantastic and the double beds were super comfortable.
Service
9.0
The service was exceptional with attentive staff offering great assistance.
Location
9.0
The hotel is conveniently located near the Love River area, making it easy to explore the nearby attractions.
Dining
7.0
The dining options, especially for seafood, could be improved with more variety.
Facilities
8.0
The hotel facilities provided everything I needed for a comfortable stay.
Ashley
United States,
September
2023
8.8/10
I had a fantastic stay at this hotel with a lovely harbour view. The rooms were clean, comfortable, and had a nice view with a cozy bed. However, having 2 double beds was a plus for extra comfort. The service was excellent, offering dry cleaning, housekeeping, laundry, and tours/ticket assistance. The location was perfect, quite near the city center and Pier 2 Arts Centre. The dining experience was enjoyable, especially the thin crispy fries. The facilities were top-notch, providing everything I needed for a pleasant stay.
Rooms
9.0
The rooms were clean, comfortable, and had a fantastic harbour view.
Service
9.0
The service was exceptional, offering dry cleaning, housekeeping, laundry, and tours/ticket assistance.
Location
9.0
The hotel is conveniently located close to the city center and Pier 2 Arts Centre.
Dining
8.0
The dining experience was delightful, especially the thin crispy fries.
Facilities
9.0
The facilities were outstanding, offering everything I needed for a comfortable stay.
Adrian
United Kingdom,
September
2023
8.2/10
The hotel offers stunning harbour views from the rooms with comfortable beds. The service is top-notch with excellent amenities like dry cleaning and laundry. Its prime location near the city centre and Pier 2 art gallery adds to its appeal. However, dining options are limited, and rooms with 2 double beds are available for larger groups.
Rooms
9.0
The harbour view rooms were fantastic and the beds were very comfortable.
Service
9.0
The service was impeccable, offering dry cleaning, housekeeping, and laundry services.
Location
8.0
The hotel is conveniently located near the city centre and the Pier 2 art gallery.
Dining
7.0
The dining experience lacked variety in gluten-free dishes.
Facilities
8.0
The facilities were modern and well-maintained.
Franklin
United States,
September
2023
8.6/10
The hotel offers a fantastic harbor view from the rooms with comfortable beds. The service was impeccable with great amenities; however, the price could be considered a bit high for the value. The location is superb, near the city center and the Pier 2 art gallery, making it a convenient choice for travelers. The prime steaks at the dining venue are a highlight.
Rooms
9.0
The rooms with a harbor view were fantastic and featured comfortable double beds.
Service
9.0
The service, including dry cleaning and housekeeping, was top-notch.
Location
9.0
The hotel is quite near the city center and the Pier 2 art gallery, in the converted port area, offering a unique setting and easy access to attractions.
Dining
8.0
The dining experience, especially the prime steaks, was impressive.
Facilities
8.0
The facilities are modern and well-equipped to cater to guests' needs.
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